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Commercial Tenant Compliance Notification Service

Ensuring Whole-Building Safety Through Tenant Engagement

In commercial buildings, while building owners/Owners Corporations (OCs) often maintain Essential Safety Measures (ESMs) in common areas, the responsibility for ESMs within individual Lots (Sole Occupancy Units or SOUs) typically falls to the tenants. This division of responsibilities can lead to oversight, especially since fire risks often originate within these occupied spaces. Without proper maintenance of ESMs inside these units, the effectiveness of the building's overall fire safety strategy is compromised.​

Moreover, when an Annual Essential Safety Measures Report (AESMR) is signed, it pertains to the entire building—not just the common areas. Therefore, ensuring that all ESM assets, including those within individual Lots, are properly maintained is crucial for compliance and occupant safety.

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Our Approach: Direct Tenant Notification

To bridge this compliance gap, our Commercial Tenant Compliance Notification Service proactively engages tenants regarding their ESM obligations.​

Service Highlights:

  • Personalised Communication: We visit each Lot within the building, personally delivering letters that outline the tenant's responsibilities concerning ESM maintenance.​

  • Comprehensive Coverage: If a tenant is unavailable during our visit, we ensure the letter is securely placed in their mailbox, guaranteeing that all occupants receive the necessary information.​

  • Biannual Reminders: Recognising the dynamic nature of commercial tenancies, we conduct this notification service every six months to reinforce the importance of ESM compliance and adapt to any changes in occupancy.

Benefits of the Service

  • Enhanced Safety: By ensuring tenants are aware of and adhere to their ESM obligations, the overall safety of the building is significantly improved.​
  • Regulatory Compliance: This proactive approach aids OCs in fulfilling their duties under the Building Regulations 2018, particularly concerning the AESMR requirements.​
  • Documented Due Diligence: The service provides tangible evidence of the OC's efforts to inform and engage tenants, which can be invaluable during inspections or in the event of an incident.
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Why This Matters

Neglecting ESM maintenance within individual Lots not only poses direct risks to occupants but can also lead to:

Increased Liability
 In the event of a fire or safety incident, inadequate maintenance can result in legal repercussions for both tenants and the OC.

Insurance Complications
Non-compliance with ESM requirements can jeopardize insurance claims, leading to significant financial losses.

Regulatory Penalties
Authorities may impose fines or other penalties on buildings that fail to maintain comprehensive ESM compliance.

Take Action Today

Ensure your building's safety and compliance by proactively engaging your commercial tenants. Our Commercial Tenant Compliance Notification Service is a straightforward yet effective solution to promote whole-building safety.